The past two months have not been easy for Australians with the quarantine and other restrictions affecting businesses as well as individuals. In ridesharing, the decreased demand meant reduced income for drivers.

The Government’s decision to lift the restrictions in three steps allows businesses to slowly open up while maintaining our safety and curbing the spread of the novel coronavirus.

Read our step-by-step summary below to see what each phase will bring into your work as an on-demand driver, and how to adapt so you can maximise your earnings in this period while staying safe on the roads:

Phase 1

  • Cafés and restaurants can have up to 10 clients at a time. This is still a limited capacity for most venues, so they will continue to rely on takeaway services.
  • Retail stores will reopen but they must introduce new safety measures.
  • Indoor entertainment venues such as movie theatres, galleries, and clubs will remain closed.

Employees are recommended to work from home and avoid public transport.

Phase 1 allows people to connect with family and friends. You should see your rideshare earnings improve as more businesses start to open up and people choose to avoid public transport. It’s a good time to explore more rideshare apps and sign up so you can diversify your income sources when demand bounces back.

Our members are already seeing their earnings increase and we’d love to hear your experience too. Email our team at and share your feedback.

Phase 2

  • Same as Phase 1 with larger gatherings of up to 20 people allowed
  • Gyms may reopen, allowing up to 20 people to participate in indoor sports
  • Regional travel allowed

With more businesses opening up, Phase 2 allows for more flexibility and a greater level of trust. People will want to visit new restaurants and shops, and ridesharing will be the safest and easiest means to travel for those who don’t have a car.

You may want to continue to explore additional rideshare and on-demand platforms as each will have their own unique benefits and partnerships to help you earn more.

Phase 3

  • Employees may return to the workplace with COVID-safe measures in place
  • Public transport to be avoided during peak hours
  • Larger gatherings of up to 100 people allowed
  • Shops, restaurants and entertainment venues to open, maintaining an average density of 4 square metres per person

More employees returning to the workforce, combined with the restricted use of public transport during peak hours gives us confidence that ridesharing will see an upswing by this time. Additionally, the Government is working on creating travel bubbles with neighbouring low-risk countries such as New Zealand, so you can expect more airport rides.

With shops, restaurants, and entertainment venues opening up, more people will choose to dine out, which translates into busy Fridays and Saturdays when it comes to ridesharing.

We at Splend have great confidence in the rideshare industry reaching pre-COVID-19 levels soon and hope to come out stronger on the other side. We’ve been fighting this crisis alongside our members since the very start, and we thank you for staying with us, continuing to work, and following the new safety measures.

If you have any questions about the way Splend operates during this time, or on-demand driving in general, don’t hesitate to contact our friendly team.

About Splend

At Splend we help on-demand drivers thrive. As a result, we  continue to help our members through the COVID-19 outbreak. Our dedicated Member Success Representatives and Member Care Team are on standby to answer any questions you might have.

During the pandemic, our Member Support Centres will operate strictly by appointment only. Simply give us a call on 1800 775 363 and make an appointment, so we can ensure the safest conditions for your visit.